Incidents | Tango Incidents reported on status page for Tango https://status.tango.us/ https://d1lppblt9t2x15.cloudfront.net/logos/fd23b0f151c0f4a7dfee344960402d74.png Incidents | Tango https://status.tango.us/ en Database maintenance https://status.tango.us/incident/516167 Sun, 23 Feb 2025 01:59:58 +0000 https://status.tango.us/incident/516167#a05e84b3b9947ec5d9850e9578f6fc0f255dd389483cb768dbf75f60c15fe8b0 Maintenance completed Database maintenance https://status.tango.us/incident/516167 Sun, 23 Feb 2025 01:59:58 +0000 https://status.tango.us/incident/516167#a05e84b3b9947ec5d9850e9578f6fc0f255dd389483cb768dbf75f60c15fe8b0 Maintenance completed Database maintenance https://status.tango.us/incident/516167 Sat, 22 Feb 2025 22:00:00 -0000 https://status.tango.us/incident/516167#e84ba244873ad6ad119fb0ea15ac6076b58e9e45212fc79dd5bccd6036619dd2 We will be performing scheduled maintenance on our database starting at 5PM EST/ 2PM PST and expect this work to be completed by 11PM EST/ 8PM PST. During this time the Tango Web App and Extension will be unavailable, including capturing and viewing Tangos. Database maintenance https://status.tango.us/incident/516167 Sat, 22 Feb 2025 22:00:00 -0000 https://status.tango.us/incident/516167#e84ba244873ad6ad119fb0ea15ac6076b58e9e45212fc79dd5bccd6036619dd2 We will be performing scheduled maintenance on our database starting at 5PM EST/ 2PM PST and expect this work to be completed by 11PM EST/ 8PM PST. During this time the Tango Web App and Extension will be unavailable, including capturing and viewing Tangos. Email Password Sign-in unavailable https://status.tango.us/incident/476953 Fri, 13 Dec 2024 04:13:00 -0000 https://status.tango.us/incident/476953#7e8213df9e908710136ee7c19979cbcd0d62e734c6a6b903d32fbccf42991297 Login issues linked to Amazon Cognito downtime. Email Password Sign-in unavailable https://status.tango.us/incident/476953 Fri, 13 Dec 2024 04:13:00 -0000 https://status.tango.us/incident/476953#7e8213df9e908710136ee7c19979cbcd0d62e734c6a6b903d32fbccf42991297 Login issues linked to Amazon Cognito downtime. Email Password Sign-in unavailable https://status.tango.us/incident/476953 Fri, 13 Dec 2024 04:13:00 -0000 https://status.tango.us/incident/476953#7e8213df9e908710136ee7c19979cbcd0d62e734c6a6b903d32fbccf42991297 Login issues linked to Amazon Cognito downtime. Email Password Sign-in unavailable https://status.tango.us/incident/476953 Fri, 13 Dec 2024 02:34:00 -0000 https://status.tango.us/incident/476953#6e272bee3a17aa63e484cdb7c740e054052a2b64a8ada7bed96e9915cfe29957 Our team is investigating errors with signing in using email and password Email Password Sign-in unavailable https://status.tango.us/incident/476953 Fri, 13 Dec 2024 02:34:00 -0000 https://status.tango.us/incident/476953#6e272bee3a17aa63e484cdb7c740e054052a2b64a8ada7bed96e9915cfe29957 Our team is investigating errors with signing in using email and password Email Password Sign-in unavailable https://status.tango.us/incident/476953 Fri, 13 Dec 2024 02:34:00 -0000 https://status.tango.us/incident/476953#6e272bee3a17aa63e484cdb7c740e054052a2b64a8ada7bed96e9915cfe29957 Our team is investigating errors with signing in using email and password Scheduled Maintenance Notice: Tango Service Upgrade https://status.tango.us/incident/454593 Sat, 09 Nov 2024 04:00:05 +0000 https://status.tango.us/incident/454593#42b228c57540f53ff277dc583057bbe1299774c3036e824bead60d65f1e45032 Maintenance completed Scheduled Maintenance Notice: Tango Service Upgrade https://status.tango.us/incident/454593 Sat, 09 Nov 2024 02:00:05 -0000 https://status.tango.us/incident/454593#7a254a65b7e1ca658bece540ca734d7557e3e3c17b68925ecf7cbef11a4f8a49 To enhance the reliability and security of our platform, we will be performing an API upgrade during a scheduled maintenance window. This maintenance will begin at 6pm PST/9pm EST on Friday evening to minimize disruption. During this time, the Tango web application and extension will be temporarily unavailable. All platform functions, including capturing, editing, and sharing workflows, will resume immediately following the maintenance period. Thank you for your patience and understanding as we work to improve your experience with Tango. SSO Login Unavailable https://status.tango.us/incident/396364 Wed, 10 Jul 2024 17:41:00 -0000 https://status.tango.us/incident/396364#390f26ad57608a81d0398e10b2af079182e54bae88a3962221990b17696195ef SSO Login is now working again, thank you for your patience! SSO Login Unavailable https://status.tango.us/incident/396364 Wed, 10 Jul 2024 16:55:00 -0000 https://status.tango.us/incident/396364#fb8bacfbee47d0ef33cf32a0ed399e4b8ed82e8d4b2d11e1403909fa6950361b We are currently fixing an issue preventing SSO login. The fix is expected to be deployed by 11am PT/2pm ET. Single Sign On domain migration https://status.tango.us/incident/350326 Tue, 09 Apr 2024 13:30:00 +0000 https://status.tango.us/incident/350326#cfad91f7406a741a5d6f4bb393617effb843492d5111225495f8d3390b6d479c Maintenance completed Single Sign On domain migration https://status.tango.us/incident/350326 Tue, 09 Apr 2024 12:30:00 -0000 https://status.tango.us/incident/350326#deb517808738ae48a9a42a90575aebc200ca9d847f9424527f604f54d9d3734f To ensure our platform remains at the forefront of performance and reliability, we're embarking on a pivotal optimization initiative focused on enhancing our custom domain architecture. This upgrade leverages a global web service with edge location distribution with improved speed and efficiency across the board. Notably, users can anticipate a swifter and more secure login experience, alongside various other enhancements. During this maintenance window, it's important to note that Single Sign-On enabled workspaces may experience temporary service degradation until the new DNS records have been fully propagated. We appreciate your understanding and patience as we work to elevate your experience on our platform. Workflow Visibility Issue https://status.tango.us/incident/333369 Wed, 28 Feb 2024 22:24:00 -0000 https://status.tango.us/incident/333369#3515d0f92b66f22115c9f5562064c082167736e43cf7fcea500500a4c298e360 The team has addressed the underlying issue and Workflows should now be again fully accessible. Workflow Visibility Issue https://status.tango.us/incident/333369 Wed, 28 Feb 2024 21:30:00 -0000 https://status.tango.us/incident/333369#6e82df6c4ac6e9822cb25bc461903824fddfdccbc5b816be17da532af44cb240 Workflows may not be fully accessible. Our team is investigating the root cause preventing them to load. Degraded Performance https://status.tango.us/incident/331232 Sat, 24 Feb 2024 04:23:00 -0000 https://status.tango.us/incident/331232#2b7e8092ff58a4d4d7fad3e237d085fffe13e849d96c2562c5dc99aa595930eb We have resolved the issue an the app is now functioning as usual. Degraded Performance https://status.tango.us/incident/331232 Sat, 24 Feb 2024 03:23:00 -0000 https://status.tango.us/incident/331232#e3ad3880ff23b790d6be9533afa9aab32352db7ca9c9e26fbc12891f7c8a522a The Tango app is currently degraded. Our team is actively working on a resolution and we will provide updates as they become available. Database maintenance https://status.tango.us/incident/326513 Fri, 16 Feb 2024 00:30:00 +0000 https://status.tango.us/incident/326513#48a2bbd764d4366db17b3d53f340ae591719eaedd47f9f4fb967e970abe7a618 Maintenance completed Database maintenance https://status.tango.us/incident/326513 Fri, 16 Feb 2024 00:00:00 -0000 https://status.tango.us/incident/326513#aa259775b80d182f4b3cb2f2bab24fc3ede9ef1b58b098b6e44510a744a14011 We will be performing scheduled maintenance on our database starting at 10 PM EDT / 7 PM PDT and expect this work to take around 30 minutes. During this time the Tango Web App and Extension will be unavailable, including Capturing Tangos. Database Maintenance https://status.tango.us/incident/299363 Wed, 13 Dec 2023 02:19:00 +0000 https://status.tango.us/incident/299363#105705f7295ace4b9ef2eb00440db320cca14fa20b48ebc9d0cd7e767313115e Maintenance completed Database Maintenance https://status.tango.us/incident/299363 Wed, 13 Dec 2023 02:19:00 -0000 https://status.tango.us/incident/299363#fc1ec494b4f6bcc8b83ec8a9f7f140bc1086188be27cc7cd0097b668a47d1a35 We will be performing scheduled maintenance on our database starting at 8 PM EDT / 5 PM PDT and expect this work to take around 30 minutes. During this time the Tango Web App and Extension will be unavailable, including Capturing Tangos. Database Maintenance https://status.tango.us/incident/299363 Wed, 13 Dec 2023 02:12:21 -0000 https://status.tango.us/incident/299363#fc1ec494b4f6bcc8b83ec8a9f7f140bc1086188be27cc7cd0097b668a47d1a35 We will be performing scheduled maintenance on our database starting at 8 PM EDT / 5 PM PDT and expect this work to take around 30 minutes. During this time the Tango Web App and Extension will be unavailable, including Capturing Tangos. Database Maintenance https://status.tango.us/incident/299363 Wed, 13 Dec 2023 01:52:59 -0000 https://status.tango.us/incident/299363#fc1ec494b4f6bcc8b83ec8a9f7f140bc1086188be27cc7cd0097b668a47d1a35 We will be performing scheduled maintenance on our database starting at 8 PM EDT / 5 PM PDT and expect this work to take around 30 minutes. During this time the Tango Web App and Extension will be unavailable, including Capturing Tangos. Database Maintenance https://status.tango.us/incident/299363 Wed, 13 Dec 2023 01:10:00 -0000 https://status.tango.us/incident/299363#fc1ec494b4f6bcc8b83ec8a9f7f140bc1086188be27cc7cd0097b668a47d1a35 We will be performing scheduled maintenance on our database starting at 8 PM EDT / 5 PM PDT and expect this work to take around 30 minutes. During this time the Tango Web App and Extension will be unavailable, including Capturing Tangos. Workflow Visibility Issues https://status.tango.us/incident/261434 Tue, 19 Sep 2023 16:47:00 -0000 https://status.tango.us/incident/261434#eb2e618940941d9b0f732f8f7bac3db7af3cbd49ae6fc84c8822f7b5abe280aa We have released a fix, and everything is working as expected now. --- > We have identified the underlining issue and we are working on getting a fix out soon. --- > We have detected some issues affecting some Workspaces, and the visibility of Workflows shared with the Workspace. > > There is no data loss involved, so you will be able to access to them once the incident is resolved. External dependency errors are impacting application functionality https://status.tango.us/incident/260971 Mon, 18 Sep 2023 18:35:00 -0000 https://status.tango.us/incident/260971#5a2e116d8f50cda194d0ff4eafb1a5ab0f6d4d2cc938de13b9dfd64bab6717c9 Currently, AWS is facing a higher number of errors, which are directly impacting our application's performance. Rest assured, we are actively monitoring the situation and will keep you updated on any developments. We appreciate your patience and understanding. External dependency errors are impacting application functionality https://status.tango.us/incident/260971 Mon, 18 Sep 2023 18:35:00 -0000 https://status.tango.us/incident/260971#5a2e116d8f50cda194d0ff4eafb1a5ab0f6d4d2cc938de13b9dfd64bab6717c9 Currently, AWS is facing a higher number of errors, which are directly impacting our application's performance. Rest assured, we are actively monitoring the situation and will keep you updated on any developments. We appreciate your patience and understanding. External dependency errors are impacting application functionality https://status.tango.us/incident/260971 Mon, 18 Sep 2023 18:35:00 -0000 https://status.tango.us/incident/260971#5a2e116d8f50cda194d0ff4eafb1a5ab0f6d4d2cc938de13b9dfd64bab6717c9 Currently, AWS is facing a higher number of errors, which are directly impacting our application's performance. Rest assured, we are actively monitoring the situation and will keep you updated on any developments. We appreciate your patience and understanding. Capture issues https://status.tango.us/incident/258771 Wed, 13 Sep 2023 15:02:00 -0000 https://status.tango.us/incident/258771#b5b79fefc41555e4894ae7d95f61cc8e54f6e9320e3a70a492729867dd2e47f3 We have identified the root cause of the capture issues and have deployed a fix. Capture issues https://status.tango.us/incident/258771 Wed, 13 Sep 2023 13:52:00 -0000 https://status.tango.us/incident/258771#32925708b9116b7bbd94df83e0b2c5b655bc62c0f71348d6220d4858467d3593 Capture may fail under certain circumstances resulting in missing steps in Workflows. Our team has identified the issue and is working on a fix Degraded services https://status.tango.us/incident/219845 Wed, 14 Jun 2023 00:31:00 -0000 https://status.tango.us/incident/219845#3e5d184b15d05ca3147aa5b2714ec0438889f3a8e64829e4e515fe7b80d09e42 We have identified the root cause of the issue and have deployed a fix. Degraded services https://status.tango.us/incident/219845 Wed, 14 Jun 2023 00:31:00 -0000 https://status.tango.us/incident/219845#3e5d184b15d05ca3147aa5b2714ec0438889f3a8e64829e4e515fe7b80d09e42 We have identified the root cause of the issue and have deployed a fix. Degraded services https://status.tango.us/incident/219845 Wed, 14 Jun 2023 00:21:00 -0000 https://status.tango.us/incident/219845#8e3ae791133fdb066ab414de5d929db986ca2c6e740ba09b94640cb363f29cff We're seeing an increasing amount or errors across our platform. Our team is investigating. Degraded services https://status.tango.us/incident/219845 Wed, 14 Jun 2023 00:21:00 -0000 https://status.tango.us/incident/219845#8e3ae791133fdb066ab414de5d929db986ca2c6e740ba09b94640cb363f29cff We're seeing an increasing amount or errors across our platform. Our team is investigating. Tango services getting affected by an AWS outage. https://status.tango.us/incident/219700 Tue, 13 Jun 2023 22:53:00 -0000 https://status.tango.us/incident/219700#10b6ef8345935f227c71cc2c8aa59455a20111a65d529f37a31acf0494b0cd49 Tango is fully operational. AWS Services have been fully restored. Tango services getting affected by an AWS outage. https://status.tango.us/incident/219700 Tue, 13 Jun 2023 22:53:00 -0000 https://status.tango.us/incident/219700#10b6ef8345935f227c71cc2c8aa59455a20111a65d529f37a31acf0494b0cd49 Tango is fully operational. AWS Services have been fully restored. Tango services getting affected by an AWS outage. https://status.tango.us/incident/219700 Tue, 13 Jun 2023 22:53:00 -0000 https://status.tango.us/incident/219700#10b6ef8345935f227c71cc2c8aa59455a20111a65d529f37a31acf0494b0cd49 Tango is fully operational. AWS Services have been fully restored. Tango services getting affected by an AWS outage. https://status.tango.us/incident/219700 Tue, 13 Jun 2023 20:47:00 -0000 https://status.tango.us/incident/219700#a6e20ce07232095ce2a445ae556d2bfb97576af974d316450aefe3fde06a4f0c We are back online. AWS is still recovering so you might experience a degraded service. We will keep monitoring and sharing updates. Tango services getting affected by an AWS outage. https://status.tango.us/incident/219700 Tue, 13 Jun 2023 20:47:00 -0000 https://status.tango.us/incident/219700#a6e20ce07232095ce2a445ae556d2bfb97576af974d316450aefe3fde06a4f0c We are back online. AWS is still recovering so you might experience a degraded service. We will keep monitoring and sharing updates. Tango services getting affected by an AWS outage. https://status.tango.us/incident/219700 Tue, 13 Jun 2023 20:47:00 -0000 https://status.tango.us/incident/219700#a6e20ce07232095ce2a445ae556d2bfb97576af974d316450aefe3fde06a4f0c We are back online. AWS is still recovering so you might experience a degraded service. We will keep monitoring and sharing updates. Tango services getting affected by an AWS outage. https://status.tango.us/incident/219700 Tue, 13 Jun 2023 19:00:00 -0000 https://status.tango.us/incident/219700#aaefcee074945fc7fb54b7fef4621e64bf95e51dd09c78d76db6b2fb126cfe7e We're seeing an increasing amount or errors across our platform caused by an outage on AWS. We will keep you updated as we continue to monitor and investigate the incident. Tango services getting affected by an AWS outage. https://status.tango.us/incident/219700 Tue, 13 Jun 2023 19:00:00 -0000 https://status.tango.us/incident/219700#aaefcee074945fc7fb54b7fef4621e64bf95e51dd09c78d76db6b2fb126cfe7e We're seeing an increasing amount or errors across our platform caused by an outage on AWS. We will keep you updated as we continue to monitor and investigate the incident. Tango services getting affected by an AWS outage. https://status.tango.us/incident/219700 Tue, 13 Jun 2023 19:00:00 -0000 https://status.tango.us/incident/219700#aaefcee074945fc7fb54b7fef4621e64bf95e51dd09c78d76db6b2fb126cfe7e We're seeing an increasing amount or errors across our platform caused by an outage on AWS. We will keep you updated as we continue to monitor and investigate the incident. Slow Capture performance https://status.tango.us/incident/216774 Tue, 06 Jun 2023 19:10:00 -0000 https://status.tango.us/incident/216774#05b8f0acba9a638e07f6f1a705684c6e37b387b1668ecbf71f1a1283b3dc67a1 We have fixed the underlying issue affecting capture, users should now be able to capture normally. Slow Capture performance https://status.tango.us/incident/216774 Tue, 06 Jun 2023 15:40:00 -0000 https://status.tango.us/incident/216774#00820d3c0b91cfe1b1d85369453c8d9a58f66ba1c2aeddcf47c6e36668687ae4 We have identified the root cause and are working on a fix. Slow Capture performance https://status.tango.us/incident/216774 Tue, 06 Jun 2023 15:01:00 -0000 https://status.tango.us/incident/216774#272f667676e8e8a600100dbf35bc9a015c85a57d57dfc8d191e88781e7765bf8 Investigating - We're aware of slow capture performance or Workflows not being created at all when using the Tango extension and are investigating the root cause. Our team is working to address this issue and we appreciate your patience as we work to resolve it. Slow website performance https://status.tango.us/incident/208223 Tue, 16 May 2023 17:25:00 -0000 https://status.tango.us/incident/208223#9b8b1958ef805d69fc2b0ccfd746100bf7d703845ae7266f49fab0316f5afc99 Resolved - website performance has been restored to its normal state. We apologize for any inconvenience the recent degradation caused. Slow website performance https://status.tango.us/incident/208223 Tue, 16 May 2023 16:47:00 -0000 https://status.tango.us/incident/208223#a48817749ffcc0321d8431d216f8435798bcd9610fd5bb3600c35d4139b25206 Investigating - We are aware of slow website performance and are investigating the root cause. Our team is working to address the issue and we appreciate your patience as we work to resolve it. Workflows inaccessible https://status.tango.us/incident/197707 Tue, 18 Apr 2023 19:57:00 -0000 https://status.tango.us/incident/197707#0c51c0b49a1076c6adf0ca6c8843963ca79eaa292e2e3175d22831f73606d77d The issue has been resolved. Workflows should now be fully accessible. Workflows inaccessible https://status.tango.us/incident/197707 Tue, 18 Apr 2023 19:55:00 -0000 https://status.tango.us/incident/197707#981324298a1d7ecc494948645af6be16a149e60aba32b07c322cee3cfda6d004 Our team has identified the issue and deployed a fix. Workflow page should be loading as expected, however, an error page may be displayed intermittently. Workflows inaccessible https://status.tango.us/incident/197707 Tue, 18 Apr 2023 19:40:00 -0000 https://status.tango.us/incident/197707#1c3780ae1d8e5e5134ff4857cd127036f86169dbe6533cc5c174c2b245ea54c3 Workflows are not accessible. Our team is investigating. Some screenshots are failing to load. A fix is underway! https://status.tango.us/incident/195940 Thu, 13 Apr 2023 18:09:00 -0000 https://status.tango.us/incident/195940#10524d892a9ab96c72eef92a335f68eb3d6ebe316ca4a0d5de76d24a7d202c1d The issue has been resolved! Some screenshots are failing to load. A fix is underway! https://status.tango.us/incident/195940 Thu, 13 Apr 2023 17:46:00 -0000 https://status.tango.us/incident/195940#7bddd5a5c4cf62cb74dc63afb08c7c9a0550c4ab515d88938e8eb814a12929d9 Our third party service for rendering screenshots is experiencing an issue with rendering images and is working on a fix. Thank you for your patience while they address the issue. Tango Web App Scheduled Maintenance https://status.tango.us/incident/190304 Wed, 29 Mar 2023 00:27:50 +0000 https://status.tango.us/incident/190304#aa20c18575e59a3ddf8fc51952dc7783b58dc7ca41f5f484fca5552fb86408f3 Maintenance completed Tango Web App Scheduled Maintenance https://status.tango.us/incident/190304 Wed, 29 Mar 2023 00:27:50 -0000 https://status.tango.us/incident/190304#f9d46533e2a7ecfba5f60e0b97cfd0cea3aa315c490f25e82034653dfcd3ddb6 We will have scheduled maintenance at this time. Tango Web App Scheduled Maintenance https://status.tango.us/incident/190284 Wed, 29 Mar 2023 00:15:00 +0000 https://status.tango.us/incident/190284#198d54500dfcda96e538fd84d01f33b432abb8bae25dce9f13f784e75b120e91 Maintenance completed Tango Web App Scheduled Maintenance https://status.tango.us/incident/190304 Wed, 29 Mar 2023 00:00:00 -0000 https://status.tango.us/incident/190304#f9d46533e2a7ecfba5f60e0b97cfd0cea3aa315c490f25e82034653dfcd3ddb6 We will have scheduled maintenance at this time. Tango Web App Scheduled Maintenance https://status.tango.us/incident/190284 Wed, 29 Mar 2023 00:00:00 -0000 https://status.tango.us/incident/190284#a737e22b48e3563a4087b3e631ca94f4b88c0bdd7f11ca3e056830e59f771b33 During the downtime, you may encounter a degraded experience creating and editing workflows. We advise that you please refrain from making any changes to your workflow or user data as to not lose any changes. Slow website performance https://status.tango.us/incident/190244 Tue, 28 Mar 2023 19:35:00 -0000 https://status.tango.us/incident/190244#13b9b261bd4e0a0fed5251795b2f5be86b44f9b9604067b616dcd5488424aee3 We have identified the root cause of the issue and a fix was deployed. Users should be able to create workflows again. Slow website performance https://status.tango.us/incident/190244 Tue, 28 Mar 2023 19:24:00 -0000 https://status.tango.us/incident/190244#4cdf3b745e67c1851fd67273d424d13803984e70b6a172a3f2aa18e503b94d8b We are aware of slow website performance and are investigating the root cause. Some users are unable to create workflows. Our team is working to address the issue and we appreciate your patience as we work to resolve it. Account verification emails are not always delivered https://status.tango.us/incident/180787 Sat, 04 Mar 2023 01:47:00 -0000 https://status.tango.us/incident/180787#77f698f247468d6685d09f5754449d375d65c770b0084013827b164d0033ae8a We have contacted Microsoft and are pursuing next steps with them. We have added a banner directly to our email verification page to alert new Microsoft users of this issue and potential workarounds. We will keep the email verification page up to date with the latest information for any new users experiencing this issue. Account verification emails are not always delivered https://status.tango.us/incident/180787 Sat, 04 Mar 2023 00:49:00 -0000 https://status.tango.us/incident/180787#5c4c03b1d12a3b12a41d668025f5f9e489b0765d7cfd48b293502b92e2813dc8 Update -- This issue appears to be specifically impacting users with Microsoft email clients, such as Office 365. We have potential multiple solutions in progress. If you're not receiving your account verification email, please check your Junk folder or ask your IT admin to check for quarantined emails. Thank you for your patience as we work on a fix. Tango's main functionalities are not affected. Account verification emails are not always delivered https://status.tango.us/incident/180787 Thu, 02 Mar 2023 16:27:00 -0000 https://status.tango.us/incident/180787#1e4515cd9109ef0f6fae8cb357ae7c7d8063de32de12243a3c26b95a8f9069db New users who sign up with email and password may not receive account verification emails or they may be sent to the Spam folder. Please try the steps in this FAQ: https://help.tango.us/en/articles/6081759-i-m-not-getting-the-tango-verification-email If you’re still unable to find the verification email, please contact Support to verify your account. We apologize for the inconvenience. app.tango.us is inaccessible https://status.tango.us/incident/179943 Tue, 28 Feb 2023 14:40:00 -0000 https://status.tango.us/incident/179943#4f6fdaa05beea65a1d8d4bc2b3d940a977d4ebbb7e189aae02abc0788ff54dac Our third party provider identified the issue and solved it. Tango is now accessible again. Thank you for your patience! app.tango.us is inaccessible https://status.tango.us/incident/179943 Tue, 28 Feb 2023 14:29:00 -0000 https://status.tango.us/incident/179943#ea7ab69297f7892e49e97ca455c213625e8433c883b7a81a4776e6878f1e4153 One of our third party providers is unavailable. Tango will remain inaccessible until the issue is resolved. We're working on mitigating this issue. Logged-in workflows currently unavailable https://status.tango.us/incident/177713 Wed, 22 Feb 2023 01:07:00 -0000 https://status.tango.us/incident/177713#3148ba9de455b8b73699ec4ca19fc040fa994390584ffa1a2aebf4992446395d The Tango web application is now fully functional. Logged-in workflows currently unavailable https://status.tango.us/incident/177713 Wed, 22 Feb 2023 01:01:00 -0000 https://status.tango.us/incident/177713#a9174adf838292679c7a0b6a98b80c2ed3218318835ced1682756dba33fed2ce Certain aspects of our logged-in web application are currently unavailable. Viewing workflows while logged-out is still functional. A fix has been deployed and should be live within the next 10 minutes. Some users may experience issues logging in. We are remediating the issue. https://status.tango.us/incident/176374 Fri, 17 Feb 2023 19:12:00 -0000 https://status.tango.us/incident/176374#840ec8cc4e151f88fc302b8e7fbce098c27c7bc930ea21f45ce126d5882e6271 We have remediated the sign in issue. Thank you for your patience! Some users may experience issues logging in. We are remediating the issue. https://status.tango.us/incident/176374 Fri, 17 Feb 2023 18:25:00 -0000 https://status.tango.us/incident/176374#d7a134fdefb9e49fa584ea7fb7c4f10c36669de7b475c745251b95d35e101cb6 Users may experience issues logging in. We are remediating the issue. Intermittent failures loading workflows https://status.tango.us/incident/87348 Wed, 11 May 2022 20:32:00 -0000 https://status.tango.us/incident/87348#abffb780f5b0a7a20dad0205f4913a8676ec97c8e735d814702f087c7813b397 We've identified the root cause of the issue and deployed a fix. Thanks for your patience. Intermittent failures loading workflows https://status.tango.us/incident/87348 Wed, 11 May 2022 20:02:00 -0000 https://status.tango.us/incident/87348#df2cf56626395b5a0f6b563f7c6dff3237d8837c4958e4328cc77800f3029ee6 We are currently experiencing some intermittent failures loading workflows due to extremely high traffic. If you are experiencing this issue, please wait a moment and then try refreshing your page. We apologize for any inconvenience this causes and will have a fix soon. Tango.us temporarily unavailable https://status.tango.us/incident/81182 Sun, 10 Apr 2022 18:00:00 -0000 https://status.tango.us/incident/81182#5e371898571cf451d485d19d1c7d95bb10e61bb29534d0417ad44d5df1af1531 The tango.us domain was temporarily unavailable due to a DNS misconfiguration. The fix was promptly applied and DNS updates propagated. All services are now online and operational. We're sorry for any inconveniences this may have caused and are investigating root causes and future prevention. Tango.us temporarily unavailable https://status.tango.us/incident/81182 Sun, 10 Apr 2022 18:00:00 -0000 https://status.tango.us/incident/81182#5e371898571cf451d485d19d1c7d95bb10e61bb29534d0417ad44d5df1af1531 The tango.us domain was temporarily unavailable due to a DNS misconfiguration. The fix was promptly applied and DNS updates propagated. All services are now online and operational. We're sorry for any inconveniences this may have caused and are investigating root causes and future prevention. Workflows inaccessible https://status.tango.us/incident/72280 Tue, 22 Feb 2022 18:13:00 -0000 https://status.tango.us/incident/72280#ab1d8aa8d9b3ad4aaca8742c80e98dea307341dce25edf1ab8ebbfd481c5c74b Our hosting provider resolved the issue; no actions are needed by our customers. Workflows inaccessible https://status.tango.us/incident/72280 Tue, 22 Feb 2022 18:11:00 -0000 https://status.tango.us/incident/72280#3cf373a8959355a2db9c4ea09ded69c226ca3eb67bb522ec4085d281a8824f3e We're seeing an elevated rate of failure when users are attempting to load or create workflows. Scheduled application upgrades and maintenance https://status.tango.us/incident/66100 Sat, 15 Jan 2022 21:00:00 +0000 https://status.tango.us/incident/66100#3f52a1cec06a062b0604afffa0061437070d5bcf4fbc01e78d61a0ecb914d409 Maintenance completed Scheduled application upgrades and maintenance https://status.tango.us/incident/66100 Sat, 15 Jan 2022 18:00:00 -0000 https://status.tango.us/incident/66100#51f0e1dd8b5d7a8f7447bad6be9b99a200362ba14c7ca7231613a392cd4186e1 To ensure the uptime and security of our platform, we are performing infrastructure upgrades. We are scheduling this window at 10am PST/1pm EST on Saturday during the long holiday weekend to minimize customer impact. During this maintenance window the Tango web application and extension will be unavailable. All operations on the platform, including capturing, editing, and sharing workflows, will resume immediately after the maintenance window. We appreciate your patience and understanding. If you have any questions or issues please submit them at https://www.tango.us/contact. Dashboard is now avaliable! https://status.tango.us/incident/62449 Wed, 15 Dec 2021 01:22:00 -0000 https://status.tango.us/incident/62449#74d492e28ff6fbfd7d39ad9b68f4718249eae4e27a25dacb315c09cd4e8ecceb Tango Status Dashboard now exists :) We'll notify you if there are planned maintenance events, unexpected downtime, or anything else! Dashboard is now avaliable! https://status.tango.us/incident/62449 Wed, 15 Dec 2021 01:22:00 -0000 https://status.tango.us/incident/62449#74d492e28ff6fbfd7d39ad9b68f4718249eae4e27a25dacb315c09cd4e8ecceb Tango Status Dashboard now exists :) We'll notify you if there are planned maintenance events, unexpected downtime, or anything else! Dashboard is now avaliable! https://status.tango.us/incident/62449 Wed, 15 Dec 2021 01:22:00 -0000 https://status.tango.us/incident/62449#74d492e28ff6fbfd7d39ad9b68f4718249eae4e27a25dacb315c09cd4e8ecceb Tango Status Dashboard now exists :) We'll notify you if there are planned maintenance events, unexpected downtime, or anything else!